Refund Policy
Certaining provides certificates and services that can be obtained online or via voucher. We provide refunds in certain situations and respect our reputable clients' trust.
The refund will only apply to goods purchased with the FULL fee payment, not any previous payments. A refund for any examination is only accessible if the entire cost is paid in full with no remaining balance. If the applicants do not meet the eligibility conditions outlined in the regulations or do not pay the requisite service fee, they may be unable to claim a refund.
If an application performs a large number of Candidate Card/Bank Account transactions owing to a technical issue, or if the Candidate's account is debited with an excess amount in one or more transactions, the excess amount, less Payment Gateway fees, will be returned. Check with your bank's executives.
If payment is made using the Candidate Card/Bank Account but the enrolment credential for the examination is not obtained, Certaining will provide the candidate an exclusive Exam ID only after proper verification and at no additional charge. However, if a candidate requests a refund, Certaining will not limit the return policy. He or she refunded the net amount.
Privacy Policy
Certaining LLC is a respected global certification authority headquartered in Virginia. Certaining, as a mark of quality certification, respects your privacy concerns. Maintaining your trust is our top priority. This Privacy Policy describes our information-collecting policies, as well as the data we collect and maintain.
Our website is managed by an experienced team of specialists who ensure that the content is correct and updated regularly. Our objective is to give users with timely, accurate, and unique information. As a result, we reserve the right to alter the information as needed and without previous warning.
We value our consumers, audience, and viewers. We should keep their trust and confidence. Any information provided by our valued clients and individuals will never be sold or shared with a third party unless you expressly consent.
Certaining does not take any actions that would risk the privacy of our valued clients. Our clients decide which information we collect. We do not rely on third parties to provide our clients' information.
We may gather your personal contact information, such as your name, age, email address, phone number, and postal address, to ensure that the applicant takes the exam. We will assign you unique credentials once we have received the right email credentials.
Your information is crucial to helping us better serve you. We need your information to conduct, assess, and create exams. Please put your name in English, without any unusual characters. Because our website is character-sensitive, the system does not detect unusual characters and reports them as invalid entries.
If you do not supply us with accurate information, the certification department will be unable to process your certificate. Invalid email addresses make it difficult to process these certifications!
We also require your information to conduct, evaluate, and generate exams. We will not be held liable if the information submitted to us is fraudulent or incorrect in any way.
Certaining uses cookies under applicable legislation to improve your online experience and track website performance. If you disable cookies, not all of the website's services and features will work properly, and you may be unable to use some of its capabilities.
Terms Policy
Candidates applying for or seeking admission to specific courses must meet certain criteria and standards. Candidates should thoroughly read and comprehend the terms and conditions. After carefully reviewing the criteria, candidates must select the 'Agree' option when registering for specific exams to demonstrate their commitment to the contract and exam standards.
Our homepage contains links to other websites. We do not endorse such sites. Our website has systems in place to verify that the information submitted is accurate and that cheating is detected. Candidates who supply false or duplicate information will have their entries rejected, and any funds they deposit will be forfeited. In some situations, the exam may be canceled.
When you visit our website, we get the information you supply online. As a result, you expressly consent to receiving messages from us via email or by the publication of material on the website. You must agree to any agreements, alerts, disclosures, or other information we offer to you.
Examinations are conducted under tight observation. Candidates must adhere to all directions when taking exams. Any breach of the guidelines may lead to the exam being canceled. Certaining reserves the right to disqualify any application.
Certaining is not a legal education body and does not need approval to conduct exams. Exams are conducted under tight supervision in a calm environment. Any interruption on your end during tests could have major consequences, including the cancellation of his or her exam.