Q: What does ISO IEC 20000 stand for?
Ans: ISO/IEC 20000 is the international ITSM (IT service management) standard. It enables IT departments to ensure that their ITSM processes are aligned with the business's needs and international best practices.

Q: What is ISO 20000 standard requirement?
Ans: ISO/IEC 20000, often referred to simply as ISO 20000, is the international IT Service Management standard that enables IT organisations (whether in-house, outsourced or external) to ensure that their IT service management processes are aligned both with the needs of the business and with international best practice.